Making Decisions in Academic Department Councils from the Point of View of Faculty Members in the Light of Knowledge Management

Abstract

Abstract

The study aims to identify the reality of knowledge management in decision-making in academic departments from the point of view of faculty members at Blonde University. It also aims to propose mechanisms and suggestions to improve decision-making in the academic departments of the university in light of the management of knowledge. To achieve the objectives of the study, a descriptive method was used, in which a questionnaire consisted of (40) items administered to (137) participants of the faculty members. The results of the study indicated that the reality of the application of knowledge management in the decision-making process showed a high score mean.  There are no statistically significant differences at the level of significance (0.5) with few answers from the study sample members in the following variables: gender, degree, years of service, and a number of courses in management. The study came up with a number of recommendations including using people with experience and knowledge, giving employees the opportunity to share implicit knowledge, developing management skills among department heads in relation to decisions, holding brainstorming sessions, having communication between the university's academic department boards, assessing the quality of knowledge available to academic departments, providing clear knowledge recovery procedures.